Tri-City Transmission and Auto Repair respects your right to privacy and is dedicated to responsibly handling any information collected from visitors who use www.tricitytransmission.com. By accessing or using this Website, you agree to the terms outlined in this policy. If you disagree with the policy, we recommend not using the Website.

Definitions

• “Non-Personal Information” (NPI): Refers to data that does not directly identify a user, such as type of device, browser, visited pages, and general time spent on the Website.
• “Personally Identifiable Information” (PII): Refers to information that could identify you, including name, email, phone number, or any data you voluntarily provide through contact forms or inquiries.

Our Commitment to Your Privacy

Tri-City Transmission and Auto Repair is committed to maintaining transparency about how we manage the data we collect. This document describes the types of information we collect and how that information is used. We never share your personal information unless it is necessary for running our Website or responding to a request initiated by you.

Information We Collect

If you use our contact forms or reach out through the Website, we may collect PII such as your name, phone number, email, and information related to your vehicle or requested services. Additionally, we may automatically collect NPI such as your device’s IP address or browser type to help us understand how visitors interact with our Website and improve its performance.

Cookies

Our site uses cookies, small text files stored in your browser to support functionality and remember user preferences. These cookies help us track how users navigate the Website and enhance the overall user experience. You may choose to disable cookies in your browser settings, but doing so may limit functionality on some pages.

Website Analytics

We use analytic software tools such as Google Analytics to monitor user behavior and improve our digital presence. These tools collect anonymized data on how visitors find and interact with our Website. No personally identifiable information is included in these analytics.

How Information is Used

We use your submitted data to respond to inquiries, provide quotes, schedule services, and follow up on appointments. Internally, the data helps us assess user trends and improve our site’s performance. We do not use your contact information for any promotional messaging without your consent.

Information Sharing and Disclosure

We do not sell or trade your personal data. Information may be shared with service providers who help operate our Website or systems, but they are legally required to keep your data secure. In rare cases, we may disclose your information if legally obligated to comply with state or federal requests.

Your Choices

You have the right to access or update your personal information at any time. You can also request to opt out of communications or ask us to delete your data from our records. We respect your privacy and will promptly comply with all valid requests.

Data Security

We implement protective measures, both technical and administrative, to secure your personal information. While no online platform can guarantee complete safety, we actively work to prevent unauthorized access and maintain data confidentiality to the best of our ability.

Third-Party Links

Our Website may contain links to external sites for additional information or convenience. These third-party sites are not managed by us, and their data practices may differ. We encourage reviewing the privacy policies of any websites you visit through external links.

Children’s Privacy

This Website is designed for users aged 18 and older. We do not knowingly collect information from minors. If we become aware that a child under 18 has submitted personal data, we will take action to remove it immediately.

Policy Updates

Tri-City Transmission and Auto Repair may make changes to this Privacy Policy over time. If we do, the updated version will be made available on this page, and the revision date will be adjusted accordingly. Please check back regularly to stay informed about how your data is handled.