April 8, 2016 - (Tempe, AZ) Tri-City Transmission of Tempe, Arizona, has won the 2016 BBB Torch Awards for Ethics. This annual awards program, sponsored by the Better Business Bureau serving Central, Northern and Western Arizona (BBB), recognizes firms whose business practices and related activities exemplify BBB’s mission and principles to ensure our marketplace remains fair and honorable.
“The transmission industry has historically had a bad reputation, and it’s been my mission for the past nine years to change that reputation. This award is a huge honor and shows we are making strides in improving the reputation of our industry,” says Dave Riccio, owner of Tri-City Transmission.
Tri-City Transmission won for their commitment to ethics in hiring, training, customer service, marketing and workmanship.
Tri-City Transmission is a family-owned automotive business that has been providing complete automotive service and repair in the Phoenix, Arizona, area since 1972.
BBB Interview With David Riccio
Cold Arizona Weather Affect on Cars
Tri-City Transmission is rated as an A+ Accredited Business by the Better Business Bureau (BBB) and is a member of the Automatic Transmission Rebuilders Association (ATRA). Tri-City Transmission was named Motor Age Magazine Top Shop in 2014.
The owner of Tri-City Transmission, Dave Riccio, has been in the automotive business for over 20 years. Riccio is an ASE Certified Technician. Riccio is also a host of Arizona’s Number One Car Show, Bumper to Bumper Radio, airing every Saturday morning from 11:00-12:00 on 92.3 KTAR radio in Phoenix.
Media Contact:
Wendy Kenney
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Award reflects company’s consistently high level of customer service
Tri-City Transmission has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015. This is the 4th year in a row that Tri-City Transmission has won this award.
“We know the transmission industry has a bad reputation, and our goal is to change that. This award is proof that we are succeeding.” says Dave Riccio, owner of Tri-City Transmission.
“Only about 5 percent of the transmission companies in Phoenix, Arizona, have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
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Angie's List helps facilitate happy transactions between more than three million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie's List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
